Terms and conditions

Last Updated: 2025-08-01

Welcome to Taktora.AI. These Terms and Conditions ("Terms") govern your access to and use of our AI-powered scheduling platform for manufacturing and filling lines ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Taktora.AI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Service.

2. Description of Service

Taktora.AI provides an AI-powered real-time scheduling platform designed to optimize production line operations, manage workflows, and automate scheduling processes for manufacturing facilities. Our Service includes but is not limited to:

  • Real-time AI scheduling and optimization
  • Workflow mapping and automation opportunities
  • Production line management tools
  • Data analytics and reporting features

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account

3.2 Organization Accounts

If you create or join an organization account, you acknowledge that:

  • Organization administrators may have access to your account information
  • You are responsible for complying with your organization's policies
  • Taktora.AI is not responsible for disputes between organization members

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the intellectual property rights of others
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without authorization
  • Share your account credentials with unauthorized parties

5. Intellectual Property Rights

5.1 Our Rights

The Service, including its original content, features, and functionality, is owned by Taktora.AI and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain ownership of any data, content, or materials you submit to the Service ("Your Content"). By submitting Your Content, you grant Taktora.AI a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content solely for the purpose of providing and improving the Service.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

7. Service Availability

We strive to maintain high availability of our Service but do not guarantee:

  • Uninterrupted or error-free operation
  • That the Service will meet your specific requirements
  • That defects will be corrected immediately

We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Perform maintenance that may temporarily interrupt service
  • Update or change features without prior notice

8. Free Trials and Proof of Concept

We may offer free trials or proof of concept periods. These are subject to:

  • The specific terms communicated at the time of enrollment
  • Our right to modify or discontinue trial programs
  • Automatic conversion to paid plans after the trial period ends

9. Payment Terms

9.1 Billing

If you subscribe to a paid plan:

  • You agree to pay all fees associated with your subscription
  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law

9.2 Price Changes

We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

9.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

10. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or other harmful components

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAKTORA.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless Taktora.AI, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination:

  • Your right to use the Service will cease immediately
  • We may delete your account and data
  • All provisions that by their nature should survive termination will survive

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through [Arbitration/Mediation/Court System] in [Location].

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Taktora.AI regarding the Service and supersede all prior agreements.

19. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: hello@taktora.ai
  • Address: 555 Anton Boulevard, Costa Mesa 92626

20. Acknowledgment

By using Taktora.AI, you acknowledge that you have read these Terms and agree to be bound by them.